1. Purpose of This Policy

Tenfold Legacy Homes respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect and hold personal information such as:

• Full name, date of birth, contact details (address, phone, email);

• Financial or property preferences;

• Information submitted via enquiry forms, emails, or calls;

• Membership registration details;

• Any documents voluntarily provided (e.g. ID, pre-approval letters, finance details).

We may also collect limited technical data from website visitors (cookies, analytics, or session data) to improve user experience.

3. How We Collect Information

We collect information when you:

• Contact us via phone, email, or online forms;

• Register for a Tenfold Legacy membership or consultation;

• Use our calculators, tools, or services;

• Engage with us through social media or partner websites; or

• Are referred by a builder, developer, or agent with your consent.

We may also receive information from third parties (e.g. builders, financial partners) to support your property journey.

4. How We Use Your Information

We use your personal information to:

• Deliver property introduction, coordination, and support services;

• Manage memberships and service agreements;

• Provide tools, calculators, and educational materials;

• Communicate project updates, news, and offers;

• Comply with legal obligations (including record-keeping and taxation).

We do not sell or rent your personal information to anyone.

5. Disclosure of Information

We may share limited personal information with trusted third parties such as:

• Builders, developers, or lenders (to facilitate your project);

• Financial service partners or legal advisors (when you authorise it);

• Technology providers or hosting services (for data storage and communication);

• Regulators or law enforcement when required by law.

All third parties are required to handle your data securely and in accordance with privacy law.

6. Data Storage & Security

We store your data on secure, encrypted servers located in Australia.
We take reasonable steps to protect personal information from misuse, interference, unauthorised access, modification, or disclosure.

When data is no longer required, we securely destroy or de-identify it.

7. Access & Correction

You may request access to or correction of your personal information by contacting sales@tenfoldlegacy.com.au.
We will respond within a reasonable timeframe and may verify your identity before making changes.

8. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve performance and user experience.
You can adjust your browser settings to refuse cookies, though some features may not function properly.

9. Overseas Disclosure

We generally do not disclose personal information overseas.
If we ever do, we will ensure appropriate safeguards are in place to protect your data.

10. Privacy Complaints

If you believe your privacy has been breached, please contact us at sales@tenfoldlegacy.com.au.
We will investigate promptly and respond in writing.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

11. Changes to This Policy

We may amend this Privacy Policy periodically.
Updates will be published on this page and take effect immediately upon posting.

Tenfold Legacy Homes
528 Compton Road, Stretton QLD 4116
📧 sales@tenfoldlegacy.com.au | 📞 07 2142 6029

Last updated: 11 October 2025